Frequently Asked Questions
We deliver PAN India. Depending on the location, it will take an estimated 5-7 business days for the gear to reach your doorstep.
Yes, you can request a return within 3 days of delivery of the product. For more details, you can visit our Return and Exchange Policy/ Terms and Conditions page. Reach out to us on Whatsapp +91-9266703200
You can cancel your order within 24 hours, i.e. before shipping. You will receive a communication when your order is shipped. If you want to cancel your order, please Whatsapp us or drop an email on the details mentioned in the contact us page.
You will receive a tracking number via email or Whatsapp once your order ships. Use it to track your package.
We accept all major credit cards, debits cards, UPI, BHIM and COD for your convenience.
Currently, we are not accepting international orders. We’ll be there soon in your country.
Absolutely! We’re glad to know you are pleased with our quality or want to give us a shot. Drop your email in the sign up bar and we’ll update when your trusted gear comes back in stock. We also remain open to feedback.
Our gear is activity-focused and varies in compression. We would recommend you refer to our sizing chart mentioned on each product page and choose what is right for you. In case you order an incorrect size, you can exchange it within 7 days. Remember support and suffocation are two different things and you should lean towards support.
You can reach out to us via three hassle-free methods:
1. A customer care number is available on the Contact Us page on our website. You can drop us a message or give us a call and we’d be happy to address your queries.
2. You can fill out the form mentioned on the Contact Us page and it will be delivered to the team directly.
3. Additionally, feel free to send us an email at care@birchathletica.com with your queries, we promise we are prompt
